FAQs

 

We know what you're thinking:  the last thing you want to do with your time is to spend it in an attorney's office.  Part of the problem is that few people know what to expect from their appointment.  We strive to make this process as comfortable for you as possible.  Please contact us with any questions or concerns you may have.  Hopefully, the information below will put your mind at ease.

How much does it cost? We charge a consultation fee of $250 for an hour.  If you retain us further, we will credit your fees for our representation by the $250 you have already paid us.

 

Do you charge by the hour?  We can in certain cases.  But generally we charge a flat fee based on the work we are doing.  This serves all of us better -- you don't have to worry about being charged every time you call, and we don't have to worry that you won't call us with important information or changes because you don't want to be charged.

 

If I need to move my appointment, will you charge me for that? Absolutely not.  Please do recognize, though, that there may be a considerable delay between your original appointment and your rescheduled appointment because we have to take our other clients' appointments into consideration.

 

What are client appointment days?  We generally schedule client appointments for Tuesday, Wednesdays, and Thursdays.  However, recognizing that weekdays can be difficult for working families, we try to have at least one Saturday per month available for limited appointment times.

 

Can you travel to us? Yes, we can, with sufficient notice and within the State of Alabama, for an additional charge based on travel time to your location.

 

What should I bring with me?  Hopefully we will have had time to distribute our intake forms to you.  Please bring those forms, filled out to the best of your ability, and any existing documents you may have (old wills, powers of attorney, correspondence from Alabama Medicaid or the Veterans Administration, discharge papers, long-term care policies, life insurance policies, recent statements from bank and investment accounts, etc.)  If you wonder whether you should bring it with you, then you should bring it with you.

 

Who can come with me? Generally we want you to bring anyone you want to.  Or you can come in by yourself to the first meeting, and then we can meet with you and your family at a later time.  Or you can come in by yourself, period.  We will be sure to talk to you about this prior to your meeting.

 

Can we have our appointment by phone?  In most cases, yes.  Please let us know if you need a phone consultation instead of an in-person consultation, and we can discuss the options.

 

Do I need to dress up? You should dress comfortably.  We will be sitting for about an hour and talking.  Nobody but Comer Elder Law staff and you and your family will be present in the office during our meeting.

 

Is there parking? We have free, on-street parking.  If you or one of your family members has a mobility issue, please let us know so that we can ensure the closest parking possible.

 

Do you take credit cards?  We do, but please let us know ahead of time that you will be paying by credit card to ensure that we have the necessary paperwork prepared.

 

Can I bring my service animal?  Absolutely.  Let us know ahead of time so that we can make sure to have fresh water and treats ready.